Refund Policy

14-Day Money-Back Guarantee

We want you to be completely satisfied with PokerPortal. If you are not happy with your purchase for any reason, you can request a full refund within 14 days of your initial purchase.

How to Request a Refund

To request a refund within the 14-day period:

1. Send an email to support@pokerportal.org with the subject line "Refund Request"
2. Include your account email and purchase date
3. We will process your refund within 14 days of receiving your request

Refund Processing

Once your refund is approved:

• Refunds will be processed within 14 days
• The refund will be issued to your original payment method
• You will not incur any fees for the reimbursement

After the 14-Day Period

After the initial 14-day period, subscription fees are non-refundable. However, you can cancel your subscription at any time to prevent future charges.

Cancellation

You may cancel your subscription at any time through your account settings or by contacting support at support@pokerportal.org.

Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will retain access to paid features until the billing period ends
• Your subscription will not automatically renew
• You can reactivate your subscription at any time

Contact Us

If you have questions about this Refund Policy, please contact us:

Email: support@pokerportal.org